Community Policy

Revision 11.21.2022

Table of Contents

1. Introduction

We want iazo to be a safe, secure, and inspirational environment that fulfills the mission of the Platform. In order to achieve that goal, all Members must be willing to follow a reasonable code of conduct. We have created this Community Policy (the “Community Policy”) to ensure that all our Members treat the Platform and all other Members with great respect and integrity.

This Community Policy is an ancillary agreement of the Terms of Service to which this Community Policy is annexed.

Any capitalized terms that are not defined in this Community Policy have the meaning as defined in the Terms of Service.

The term “iazo Entities” means iazo, Inc., and any and all subsidiaries, affiliates, related companies, partners, and the officers, directors, employees, contractors, agents, and representatives of each of them.

The terms “Member,” “Members,” “User,” and “Users,” may refer to you individually and/or all Members of iazo collectively, depending upon usage and context.

Please read this Community Policy carefully before choosing to use iazo. If you have any questions pertaining to this Community Policy, please ask us by contacting Community@iazo.com.

2. Our Mission

Our mission is to create a place where people can come together to buy, sell, and share the digital content that they love. We want to provide content creators, artists, and publishers with the tools they need to be successful and earn a living from their works. Most importantly, we want to foster the spirit of creativity and discovery that makes life worth living. It is our mission to achieve this ambitious goal, passionately, responsibly, and with great integrity!

3. Safety and Conduct

Our team is always working to ensure that iazo is a safe environment, and that all Members conduct themselves responsibly and with respect for one another. Please be advised that we may censor the activity of any Member on the Platform, and when appropriate may suspend or delete the account of a Member when they are endangering the safety and/or well-being of another Member or person (an “Inappropriate Conduct”), at our sole discretion, at any time, without notice, and without limitation.

To report safety concerns please contact:
Safety@iazo.com

Inappropriate Conduct includes, but is not limited to, any of the following:

a. Respect and Dignity

Demonstrating respect and dignity is the foundation of our code of conduct, and it is expected of all Members at all levels. This includes showing respect and dignity for yourself, all Members of iazo, all people in the public, and for the Platform.

b. Minimum Age

If you’re under the age of thirteen (13), you may not use and/or access iazo under any circumstances. You represent and warrant that you are at least the age of majority in the jurisdiction where you live. If you are under the age of majority your parent or legal guardian must consent to this Agreement, confirm that they accept this Agreement on your behalf, and assume full responsibility for your use of the Platform.

c. Your Rights and the Rights of Others

We respect the intellectual property rights and other rights of all people and expect our Members to do the same. When you use iazo it is your responsibility to be aware of your rights and the rights of others. Respect the rights of others at all times when using iazo. Our Terms of Service and other Policies and Guidelines discuss intellectual property rights and other rights in great detail. We highly recommend that you read all of our policies so that you have a complete understanding of your rights and the rights of others when using iazo.

d. Inappropriate Content

Posting of any Inappropriate Content on iazo is strictly forbidden. We actively monitor iazo for all forms of Inappropriate Content and quickly act to remove Inappropriate Content from the Platform when identified. Please be advised that we may remove any Inappropriate Content from the Platform, at our sole discretion, at any time, without notice, and without limitation. If you post any Inappropriate Content on iazo, we may, at our sole discretion, suspend or delete your account.

For further information regarding Inappropriate Content on iazo, please read the Inappropriate Content section of our Content Policy.

e. Constructive Conversations

The iazo Platform is a place of discovery, knowledge, sharing, and constructive conversations. In order to learn from one another we must first listen to each other and respond intelligently. People will not always agree on every subject, and it’s perfectly ok to disagree, to state your opinion, and be critical of another person’s comments. However, when speaking your mind please do so with respect for other people and try to strike a tone that promotes constructive conversations.

f. Aggressive and Threatening Behavior

Aggressive and/or threatening behavior against any other Member or person is not tolerated on iazo and will merit an immediate suspension or deletion of your account. This includes threats that are direct or implied. You should always consider how your words and actions are interpreted and felt by other people. If you believe that saying something may make another person feel uncomfortable or threatened, please don’t say it at all. While it is perfectly fine to state your opinions (even critical ones), please always do so kindly and constructively.

g. Bullying and Harassment

Bullying and harassment of any kind is strictly forbidden on iazo. This Platform is a community, and community means caring about your peers and treating them with respect. Please consider that continuously contacting another person even when your intentions may be good can be interpreted as a form of harassment. If we find that you are intentionally bullying or harassing another Member or any person in the public through iazo, we will suspend or delete your account without hesitation.

h. Trolling

We do not allow any forms of trolling on iazo. We want conversations here to be stimulating and thought provoking. But this does not mean purposefully entering conversations to stir dissent and to create chaos. If you troll on iazo your offending comments will be deleted, and we may decide to suspend or delete your account if you are a repeat offender.

i. Hate Speech

Hate speech of any kind is expressly forbidden on iazo. This includes words, content, or media that disparages or denigrates an individual or group based on race, religion, nationality, ethnicity, political group, gender identity, sexual orientation, disability, medical condition, age, weight, immigration status, veteran status, or another similar characteristic. When discussing these topics on iazo, please do so with great sensitivity and respect, and always consider how your words will be interpreted and felt by other people. If you post, promote, or spread hate speech on iazo in any form we will suspend or delete your account without reservation.

j. Treatment of Children and Minors

While we do not allow anyone on iazo under the age of thirteen (13), we care deeply about how children and minors are spoken of, referred to, and represented on our Platform. It is strictly forbidden to speak of, refer to, or represent a child or minor in any way that may bring harm to them, place a child or minor in danger, or otherwise be inappropriate when discussing or representing children or minors. Please use common sense when children and minors are the subject matter on iazo. If you see any activity on iazo regarding children or minors that is inappropriate or may bring harm to them, please notify us immediately at Safety@iazo.com.

k. Malicious or Illegal Activity

We do not tolerate and will prosecute to the maximum extent permitted under applicable law any person(s) who attempts or carries out a malicious or illegal attack upon iazo, including but not limited to, our administrative systems, content management systems, technical infrastructure systems, network systems, iazo Security Systems, and third-party provider systems (collectively, the “iazo Systems”). There are many forms of Malicious Activity, including but not limited to: (i) introducing and spreading of computer viruses, malware, and other malicious software; (ii) attacking of network systems through denial of service and other methods; (iii) corruption of software and databases; (iv) theft of software, data, and intellectual property; (v) illegally downloading and reverse engineering of intellectual property; (vi) circumvention of security systems and measures; (vii) testing and probing for security vulnerabilities without authorization; and (viii) illegally gaining access to and/or interfering with the operation of iazo Systems (collectively (i) through (viii), “Malicious Activity”).

4. General Security

a. Reporting Security Concerns

We depend upon our Members to report the suspicious things that they see on iazo. If you see any kind of suspicious, malicious, or illicit activity occurring on iazo then please report it to us immediately. Whether you see something in your own account, another Member’s account, or in a more general location, please let us know about it so that we can take appropriate corrective measures.

To report security concerns please contact:
Security@iazo.com

b. Our Commitment to Security

We take the security of iazo and our Members very seriously and are committed to ensuring that security at multiple levels. This includes protecting our Members’ Content, Personal Information and Data, as well as the Platform as a whole. We have implemented a variety of security systems, measures, and protocols that allows us to closely monitor activity that occurs on iazo, and alert us in advance of possible threats. This proactive and multi-disciplinary approach enables us to prevent security issues before they can endanger the Platform. Prevention is always the best and first weapon against security threats. When and if a security threat has been identified, we take fast and decisive action to remedy that threat.

With that said, protecting a state-of-the-art platform in today’s world is a constant battle, and challenge to stay one step ahead of those who would try to defeat our security. We cannot and do not guarantee that our security measures won’t be defeated, however we can and do guarantee to do everything in our power to prevent and minimize such instances. We also guarantee to take fast and aggressive corrective action(s) in the rare event that our security has been compromised. Lastly, if a security breach has been detected that directly affects a Member(s), we will notify such Members of the breach within a reasonable timeframe, to be determined at our sole discretion.

c. Your Commitment to Security

In order to keep iazo secure we need the help and participation of our Members. The security of your account starts with something as simple as your password. The iazo Platform employs a minimum password requirements system to help you choose a reasonably complex password. We highly encourage you to use a password unique to iazo, and to change your password on a regular basis. In the event you observe any strange behavior on your account that may indicate it has become compromised, we ask that you reset your password immediately to secure your account. If you are unable to reset your password for any reason, please notify us so that we can assist you in securing your account.

To learn more about how you can better protect your account please read the Account Security section below.

d. iazo Systems

Do not under any circumstances attempt to illegally gain access to and/or interfere with the operation of our administrative systems, content management systems, technical infrastructure systems, network systems, iazo Security Systems, and/or any third-party provider systems (collectively, the “iazo Systems”). Any attempt to illegally gain access to and/or interfere with the operation of iazo Systems will be immediately reported to law enforcement and prosecuted to the maximum extent permitted under applicable law.

e. iazo Security Systems

It is forbidden to attempt to bypass and/or circumvent any iazo Security Systems and measures (the “iazo Security Systems”), or to test and/or probe for possible vulnerabilities in iazo Systems without our express prior written authorization. If you believe that you have detected a vulnerability in any iazo Systems by chance, then please report it to us immediately at Security@iazo.com.

f. iazo Software

Under no circumstances should you attempt to illegally download and/or reverse engineer any iazo Software, applications, programs, source code, or websites (collectively, the “iazo Software”) and/or iazo Intellectual Property. If you are found in possession of any iazo Software and/or iazo Intellectual Property without our express prior written authorization, you will be immediately reported to law enforcement and prosecuted to the maximum extent permitted under applicable law.

5. Account Security

While we are working hard to protect iazo and your account, there are many common sense steps that you can take to protect yourself. Please read the sections below for some of our recommendations.

a. Reporting Security Concerns

We depend upon our Members to report the suspicious things that they see on iazo. If you see any kind of suspicious, malicious, or illicit activity occurring on iazo then please report it to us immediately. Whether you see something in your own account, another Member’s account, or in a more general location, please let us know about it so that we can take appropriate corrective measures.

To report security concerns please contact:
Security@iazo.com

b. Your Identity

When using iazo you are required to represent your identity truthfully and accurately. This means using your legal name in the Full Name field of your account. Please keep in mind that we never reveal your real name to other Members of the Platform. If you are registering as a business or entity, you must use the legally incorporated name of your business or entity. It is strictly forbidden to impersonate another person, act as a business or entity without express prior authorization, or to create multiple accounts for the purpose of misrepresenting your identity.

To learn more about how we protect your Personal Information and Data on iazo please read our Privacy Policy.

c. Your Password

The security of your account starts with something as simple as your password. The iazo Platform employs a minimum password requirements system to help you choose a reasonably complex password. We highly encourage you to use a password unique to iazo, and to change your password on a regular basis. In the event you observe any strange behavior on your account that may indicate it has become compromised, we ask that you reset your password immediately to secure your account. If you are unable to reset your password for any reason, please notify us so that we can assist you in securing your account.

d. Login Credentials and Account Access

Please do not share any of your login credentials such as your iazo account username, email address, or password with any other Member or person. If you must store your login credentials, please do so only in a safe and secure location. You may not use another Member’s login credentials to access their iazo account unless they have provided you with express prior authorization. It is strictly forbidden to sell access to your iazo account to another person or to otherwise transfer your account features and/or Member Content for compensation.

e. Personal Information and Data

We generally advise against the storing of any Personal Information and Data in your iazo account beyond the pre-established information fields in your Profile. There is a private messaging system built into the Platform for other Members to be able to reach out to you. If you make your contact information public in your iazo account, you do so at your own risk. You may not publicize the Personal Information and Data of another Member or person on iazo without their express prior authorization. Please treat your iazo account no differently than any other place on the internet when it comes to your Personal Information and Data, and exercise caution and sound judgement when revealing your information.

6. Financial Data and Security

a. iazo Platform and Ecommerce System Powered by Stripe

The iazo Platform and ecommerce system is powered by Stripe, one of the world’s largest, most reputable, and secure payment processors. When you make a purchase on iazo, all of your private financial information is stored only at Stripe. This fully ensures the security of your financial information and limits its exposure. For further information about Stripe and their security practices please visit https://stripe.com.

b. Stripe PCI Certification

A PCI-certified auditor has audited Stripe. They are a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe uses the best-in-class security tools and practices to maintain a high level of security.

c. Stripe HTTPS and HSTS for Secure Connections

Stripe forces HTTPS for all services using TLS (SSL), including their public website and the Stripe Dashboard to ensure secure connections. Stripe.js is served only over TLS. Stripe’s official libraries connect to Stripe’s servers over TLS and verify TLS certificates on each connection. Stripe regularly audits the details of their implementation, including the certificates they serve, the certificate authorities they use, and the ciphers they support. Stripe uses HSTS to ensure that browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Google Chrome and Mozilla Firefox.

d. Stripe Sensitive Data and Communication Encryption

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plain text card numbers but can request that cards are sent to a service provider on a static allow-list. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services including their API and website.

7. Feedback

a. Feedback Submissions

If you have ideas about how we can improve iazo we are interested in hearing from you! We value the feedback of our Members and are always interested in hearing what they have to say.

If you choose to send us feedback you acknowledge and agree that we may use your ideas, suggestions, comments, and feedback (collectively, the “Feedback Submission”) without any restrictions or compensation to you.

In the event that we utilize your Feedback Submission, in whole or in part, does not mean that we waive any rights to use similar feedback previously known to us, feedback developed by our employees, or feedback obtained from sources other than yourself. iazo Entities retains all rights to choose which Feedback Submissions are utilized, in whole or in part, and makes no representations or warranties, express or implied, to utilize any Feedback Submission.

To send us feedback please contact:
Feedback@iazo.com

8. Amendments

a. Amendments to this Policy

We may change, edit, or amend this Community Policy at any time and at our sole discretion, including any of our Policies and Guidelines that are incorporated therein. In the event that we amend this Community Policy we will post the changes directly to this page and shall update the revision date displayed at the top.

If an amendment to this Community Policy, at our discretion, is material, we will notify you of such change, and those material changes will become effective immediately upon notification. If we are required by law to obtain your consent prior to making certain changes to this Community Policy, we shall first obtain your consent, and provide you with the opportunity to opt-out of the changes.

Please be advised that any amendments made to this Community Policy are subject to the Amendments provision of our Terms of Service.

9. Contact Us

For questions pertaining to this Community Policy please contact:
Community@iazo.com

For all other inquiries please contact:
Support@iazo.com

Mailing Address:
iazo, Inc.
PO Box 85
North Bend, WA 98045
United States

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